Required skills

high level communication skills to

determine and evaluate resource implementation strategies by consulting with staff on internal control procedures and using questioning and active listening as required

liaise with others share information listen and understand

use language and concepts appropriate to cultural differences

welldeveloped research and analysis skills for accessing and managing complex information

welldeveloped literacy skills for interpreting and analysing complex documentation including relevant organisational policies and strategies and producing reports

numeracy skills to accurately analyse record and store data in accordance with organisational requirements

IT skills for accessing and using spreadsheets and databases and using internet information

learning skills to maintain knowledge of changes to organisational improvement requirements

problem solving skills to identify any issues that have the potential to impact on the operational effectiveness and efficiency of the organisation and to develop options to resolve these issues when they arise

organisational skills including the ability to plan and sequence work

Required knowledge

ethical considerations for organisational compliance with legislation

financial legislation such as

taxable transactions

reporting requirements

planning techniques such as SWOT analysis techniques

recording and information management systems

principles of costbenefit analysis

principles of internal control including statutory requirements

principles of resource management

current industry financing options

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

apply standard financial analysis management techniques to review programs

contribute to strategic development

develop options for improvement

establish systems to support change

Context of and specific resources for assessment

Assessment must ensure

competency is demonstrated in the context of the financial services work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment technology software and consumables

organisational policies and procedures documentation and operational data for analysis

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

observing processes and procedures in workplaces or role plays

verbal or written questioning on underpinning knowledge and skills

setting and reviewing workplace projects and business simulations or scenarios

evaluating samples of work

accessing and validating third party reports

Guidance information for assessment

Financial projections may include:

Resource management techniques may include:

Long term financial objectives may include:

Environmental factors may include:

Standard financial analysis techniques may include:

Organisational strengths and weaknesses may include:

Variations in projected organisational outcomes may include:

Improvement options may include:

Management processes may include:

Expenditure and revenue items may include:

Recognised communication processes and techniques may include: